Episode #4 Motivational Listening with with D. Scott Smith

D. Scott Smith can be found at
www.dscottsmith.co
(yes, it really is .co)

 

Show Notes

Be Interesting by Being Interested

• Ask questions and listen
• Be self-Aware of brain’s tendency to day dream
• Value of asking unexpected questions

 

Engage and Validate Method to Connect with People.

• Discussion on listening to customer needs, do they know what they want or not?
• Methods of meeting people where they are at
• Importance of listening to create good relationships

 

Discussion on ‘Listen to your Friends’

• Take things in measure
• Outside perspective is needed

 

Communication Styles

• Self-awareness of your personality propensity
• Work-family transition when working at home
• Discussion refers to DISC Personality Profile
• D stands for Dominance, I for Influence, S for Steadiness, C for Conscientiousness

 

Taking Action after Listening

• • Sorting out the voices after listening before taking action
  • Time blocking
  • Take the time for your brain to process information
  • Seek order

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