D. Scott Smith can be found at
www.dscottsmith.co
(yes, it really is .co)
www.dscottsmith.co
(yes, it really is .co)
Show Notes
Be Interesting by Being Interested
- Ask questions and listen
- Be self-Aware of brain’s tendency to day dream
- Value of asking unexpected questions
Engage and Validate Method to Connect with People.
- Discussion on listening to customer needs, do they know what they want or not?
- Methods of meeting people where they are at
- Importance of listening to create good relationships
Discussion on ‘Listen to your Friends’
- Take things in measure
- Outside perspective is needed
Communication Styles
- Self-awareness of your personality propensity
- Work-family transition when working at home
- Discussion refers to DISC Personality Profile
- D stands for Dominance, I for Influence, S for Steadiness, C for Conscientiousness
Taking Action after Listening
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- Sorting out the voices after listening before taking action
- Time blocking
- Take the time for your brain to process information
- Seek order