Like new and strange places, customers (and family too!) can start out as on a wonky road. People indeed do things differently than expected. How can we deal with the wonky-ness when bringing in new customers or clients? And what about your family members?
Wonky-ness defined in this episode as something strange and unexpected, but not wrong or incorrect.
- Expect surprises when you’re going to new places and meeting new people.
- Be alert if you’re tired or hungry. These impact your body’s response to surprises.
- Don’t force your perceptions to the situations.
- Seek to understand.
Recorded and edited in Nashville, TN. Post-production by Scott’s wife in Oregon.
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